Learning Outcomes

History of ISO 9001 Revisions

Process Approach And PDCA Cycle

Context Of Organization And Risk Based Thinking

Lesson Summary

Reading ISO 9001:2015 is often difficult to understand without having the basic knowledge of concepts discussed in the standard. Some of the basic concepts are Process Approach, PDCA Cycle and Risk based thinking. This module helps you to grasp those concepts which act as a foundation for Quality Management System.

Clauses on Planning of the Quality Management System

Clauses on the Operation of the Quality Management System

Clauses on the Check & Act of the Quality Management System

This module explains the existing auditable clauses of the standard along with all their requirements and guidelines. The clauses are explained in simple terms and with simple meaningful sentences. Auditable clauses are from Clause 4 to Clause 10, and it includes Context of Organization, Leadership, Planning, Support, Operation, Evaluation and Improvement.

Organization Knowledge

Internal Auditing

Management Review

Quality Management System is based on some essential elements. Some of these elements were present in ISO 9001:2008, but ISO 9001:2015 has added one more essential element (management of organizational knowledge), while the other two elements (internal audits and management reviews) are already part of the previous version. However, there are some changes in the latest version to these two elements as well.

ISO 9001:2015 - Quality Management System (QMS) - Course Assessment

In this free online ISO 9001 course learn how ISO 9001:2015 offers a framework for organizations to maintain QMS.

ISO 9001:2015 - Quality Management System (QMS)

This free online Quality Management Systems(QMS) course shows organizations how to maintain QMS according to the ISO 9001 standard. The standard was revised in September 2015 to incorporate some vital changes. This course explains all the clauses and changes to the standard and outlines the basic concepts of the standard to new learners. By taking this course, you will gain expertise, which will make you a valuable asset to companies worldwide.

Introduction to Lean Six Sigma: Part 1

Introduction to Lean Six Sigma: Part 2

Core Concepts of Lean and Six Sigma: Part 1

Core Concepts of Lean and Six Sigma: Part 2

The DMAIC Methodology Overview: Part 1

The DMAIC Methodology Overview: Part 2

Define Phase Tools: Part 1

Define Phase Tools: Part 2

Measure and Analyse Phase Tools: Part 1

Measure and Analyse Phase Tools: Part 2

Improve and Control Phase Tools

Yellow Belt Responsibilities in Projects: Part 1

Yellow Belt Responsibilities in Projects: Part 2

Identifying Opportunities for Improvement

Sustaining Lean Six Sigma Culture

Case Study of Lean Six Sigma: Part 1

Case Study of Lean Six Sigma: Part 2

Lean Six Sigma: Yellow Belt - Assessment

Boost efficiency and solve problems effectively for your organisation or business in this free online course.

Lean Six Sigma: Yellow Belt

Ever wondered how top organisations streamline processes and reduce errors and inefficiencies? This course equips you with practical skills to analyse, improve, and sustain efficiency. Gain hands-on experience with DMAIC, essential tools, and real projects while earning your Six Sigma Yellow Belt certification. This course was reviewed and approved by a qualified subject matter expert, Gazal Golecha, a Six Sigma black belt.

Introduction

Steps in Lean Six Sigma (DMAIC)

Statistical Concepts Within Lean Six Sigma

Quality & Production Concepts

Lean Six Sigma Leadership & Control

In this module, you will study the overview and historical evolution of lean and six sigma, as well as the roles and responsibilities of a six sigma green belt. You will also learn about the steps and processes used in lean six sigma. Also, you will explore some statistical, organizational and productive concepts used in lean six sigma projects.

Basics of Lean Six Sigma: Green Belt - Course Assessment

Discover all you need to know about Lean Six Sigma Green Belt fundamentals with this free online course.

Basics of Lean Six Sigma: Green Belt

Every business has a continuous improvement culture that aims to improve daily. In this course, we will explore the basics of the Lean Six Sigma Green Belt and how to use its principles and tools to reduce waste and speed up processes in your organization. We will use real-world examples to explore the statistical, organizational and productive concepts within Lean Six Sigma Green Belt projects. Sign up today and start learning.

Introduction to Six Sigma and Approaches

Philosophies of Six Sigma and Differences with Lean

The module starts with the introduction of Six Sigma White Belt along with the abbreviation of DMAIC methodology, the philosophical perspective of Six Sigma, and tools and techniques of Six Sigma. You will also learn the metrics of Six Sigma. A comparison between Lean and Six Sigma is also done for a better understanding of the standard.

DMAIC and DMADV Approaches

Six Sigma Belts and Roles in a Project

This module begins by introducing DMAIC and DMADV approaches and explaining their roles in Six Sigma Projects. After that, DMAIC and DMADV are compared and contrasted for a deeper understanding of the topic. Lastly, the module provides an outline of the other Six Sigma Belts and their roles in a project and examines Six Sigma certifications.

Fundamentals of Six Sigma (6σ) - Six Sigma White Belt - Course Assessment

In this free online course learn the basics of Six Sigma White Belt and its implementation.

Fundamentals of Six Sigma (6σ) - Six Sigma White Belt

This free online course on Six Sigma White Belt explains the basic principles of Six Sigma. You will also be introduced to the other Six Sigma Belts together with their roles in a project and the purpose of Six Sigma Champion and Six Sigma Executive. You will learn the different explanations, procedures, perspectives, techniques, methodologies, metrics, and philosophies of Six Sigma and the different approaches to its implementation.

Introduction to the Lean Process

Lean Process and Value Stream Mapping

Fundamentals of Six Sigma

This module will teach you the history of lean and the different processes associated with the lean process. Also, this module covers many aspects of the value stream mapping tool, including its purpose and benefits to the lean process. You will be taught the six sigma approach to improvement, as well as its key principles and methodologies.

Course Assessment -  Lean Process and Six Sigma

Learn how to improve performance by removing waste using the Six Sigma concept of ‘lean’ in this free online course.

Lean Process and Six Sigma

The lean process aims to eradicate all forms of waste in a system or organisation, thereby creating value through improvement and optimised productivity. This course is designed to teach you how to eliminate wasteful steps and foster a constant chain of development using the Six Sigma concept of lean. You will learn about the principle of lean culture, different types of waste, the key principles of Six Sigma and more.

Kaizen Introduction and History

Major Kaizen Concepts

This module explains the existing Kaizen philosophy and concepts among successful business and manufacturing organizations in Japan. It also covers the introductory and historical account of Kaizen. It also incorporates the introduction of Kaizen events, types of Kaizen approaches etc. It also explains the steps for a Kaizen Cycle, which is important for Kaizen culture in organizations.

Major Kaizen Systems

Gemba Kaizen

Kaizen Implementation

This module explains the three important topics related to Kaizen and its implementation. These topics are Kaizen systems, Gemba Kaizen and tools and methodologies for Kaizen implementation. Each topic has sufficient information about itself, for instance, Kaizen Systems talk about TQM, JIT, TPM, Policy Deployment, Suggestion system, Group activity etc. Gemba covers 3Ks, Inverted and normal triangle, direct versus indirect earners etc. The last topic includes 7 steps implementation, PQCDSM etc.

Kaizen Events

The Kaizen Story

International Standards and Monitoring of Kaizen Events

In this module, Kaizen Event, Kaizen Story, and Evaluation are taught. Kaizen Event specifies the management of Kaizen events and important elements related to it, which includes pre-event and post-event issues as well and details about event proceeding. Moreover, Kaizen story narrates methods to select a Kaizen theme, situation analysis on current versus future desired state. Lastly, continual vs. continuous improvement is discussed with the coaching of WITs on Kaizen measurement & monitoring.

Kaizen Approach - Lean Methodology on Continuous Improvement	- Course assessment

Learn how to develop a streamlining Kaizen cultural change in your company with this free online management course.

Kaizen Approach - Lean Methodology for Continuous Improvement

This management course shows you how to use ‘lean’ methods to encourage continuous improvement in your team. More and more organizations are adopting the Japanese Kaizen approach to increase ‘lean’ efficiency and productivity in the workplace. We explain how to change your organization’s work culture through Kaizen principles, action plans and events, thus trimming the fat and streamlining processes to bring the best out in those around you.

Introduction to Lean Six Sigma Black Belt - Learning Outcomes

Introduction to LSS

Evolution of Lean Six Sigma

The Black Belt

Organizational Readiness for LSS

Stakeholder Management and Change Leadership

Project Selection and Business Case Development

Introduction to Lean Six Sigma Black Belt - Lesson Summary

This module equips you with foundational Lean Six Sigma Black Belt knowledge, covering its evolution, core principles, and organizational impact. Learn the Black Belt’s role, stakeholder management strategies, and how to select high-impact projects with strong business cases. Master change leadership techniques to drive successful implementations.

The Define Phase - Learning Outcomes

Understanding Customer Voice

Critical to Quality

Problem Definition and Business Impact

Project Charter

Process Mapping

The Define Phase - Lesson Summary

This module equips you with Define Phase mastery, teaching how to capture Voice of Customer (VoC), translate needs into CTQ metrics, and develop project charters. Learn SIPOC mapping to scope processes and build compelling business cases that align improvements with organizational goals.

The Measure Phase - Learning Outcomes

The Language of Measurement

Value Stream Mapping

Basic Statistics for Six Sigma

Measurement Variation

Process Capability

The Measure Phase - Lesson Summary

This module equips you with Measure Phase proficiency, teaching data classification, process mapping, and statistical analysis. Master MSA/Gauge R&R to validate measurement systems, and calculate process capability indices (Cp/Cpk) to quantify baseline performance.

The Analyze Phase - Learning Outcomes

Exploratory Data Analysis

Hypothesis Testing

Correlation and Regression Analysis

Root Cause Analysis

Failure Modes and Effects Analysis

The Analyze Phase Workflow

The Analyze Phase - Lesson Summary

This module equips you with Analyze Phase mastery, teaching hypothesis testing, regression analysis, and root cause identification. Learn to conduct EDA, perform statistical tests (t-test/ANOVA), and apply FMEA to uncover process drivers.

Lean Six Sigma Black Belt - First Assessment

This assessment enables you to review your learning so you can determine your knowledge and understanding of the first four modules of the following course: 
"Lean Six Sigma Black Belt"
If you do not achieve the required standard after the first attempt, you can retake the assessment until a successful outcome is achieved.

The Improve Phase - Learning Outcomes

Brainstorming, Solution Prioritization and Selection

Design of Experiments (DOE)

Lean Tools for Process Improvement

Implementation Planning

Pilot Testing

The Improve Phase - Lesson Summary

This module equips you with Improve Phase techniques to design and validate process solutions. Master DOE for optimization, Lean tools for waste reduction, and pilot testing methodologies to ensure successful implementation.

The Control Phase - Learning Outcomes

Statistical Process Control (SPC)

Standard Operating Procedures (SOPs)

Sustaining Gains With Lean Culture

Project Closure

The Control Phase - Lesson Summary

This module equips you with the tools to sustain improvements by monitoring process stability through SPC and control charts. You'll explore mistake-proofing, develop SOPs and training plans, foster a Lean culture for continuous improvement, and effectively close projects with documented lessons learned.

Lean Six Sigma Black Belt - Second Assessment

This assessment enables you to review your learning so you can determine your knowledge and understanding of the last two modules of the following course: 
"Lean Six Sigma Black Belt"
If you do not achieve the required standard after the first attempt, you can retake the assessment until a successful outcome is achieved.

Lean Six Sigma Black Belt - Assessment

Master Lean Six Sigma Black Belt to optimize business performance and accelerate your professional career.

Lean Six Sigma Black Belt

Transform into a certified process improvement leader with this intensive Lean Six Sigma Black Belt program. Master the DMAIC methodology, statistical tools, and Lean principles to eliminate waste and drive measurable business results. With this advanced course, develop the expertise to optimize processes, reduce defects, and implement sustainable solutions. Ideal for all professionals irrespective of industry and functional role.

Core Concepts and Terminology: Part 1

Core Concepts and Terminology: Part 2

Roles and Responsibilities in Lean Six Sigma

Understanding Lean Thinking

Types of Waste in Lean Six Sigma

Tools for Waste Identification

DMAIC Methodology and Six Sigma Concepts: Part 1

DMAIC Methodology and Six Sigma Concepts: Part 2

Basic Quality Tools: Part 1

Basic Quality Tools: Part 2

Sustaining Improvements and White Belt Practice

Lean Six Sigma: White Belt - Assessment

Enhance workplace efficiency and strengthen your problem-solving abilities with this free online course.

Lean Six Sigma: White Belt

Do you want to enhance your process improvement skills? This course helps you master essential Lean and Six Sigma methods to reduce waste, improve quality, and boost efficiency. Earn your Six Sigma White Belt certification to strengthen your skills and deliver real improvements. This course was reviewed and approved by a qualified subject matter expert, Adil Tiskaoui, a Lean Six Sigma Black Belt, Supply Chain Engineer and PSPO Scrum Master.

Introduction to Lean Six Sigma

Lean Six Sigma Principles

Lean Six Sigma Tools

Lean Six Sigma and HR

Selecting Lean Six Sigma Projects

Choosing a Project from HR

This module equips you with essential Lean Six Sigma principles and foundational knowledge. By completing it, you'll gain proficiency in Lean Six Sigma tools, understand potential HR processes for enhancement, and learn how to select suitable projects. Additionally, you'll acquire hands-on experience when choosing an HR project.

Application of Pareto

Application of CTQ

Application of Lean

Application of SIPOC

The DMAIC: An Overview

This module equips you with essential knowledge of Lean Six Sigma tools, including Pareto Chart, CTQ, SIPOC, and Lean principles, along with their practical applications. Additionally, you'll gain a comprehensive understanding of DMAIC methodology, spanning from the define phase to the control phase, empowering you to drive impactful projects.

Defining the Problem

Defining the Scope

Defining the Stakeholders

Crafting the Project Charter - Guidelines

Crafting the Project Charter - Illustration

This module equips you with the foundational skills of Lean Six Sigma's Define phase. Learn to define project goals, scope, and stakeholders. Understand how to create a project charter and establish clear metrics for success. Lay the groundwork for successful process improvement initiatives.

Application of Lean Six Sigma Black Belt in Human Resources - First Assessment

This assessment enables you to review your learning so you can determine your knowledge and understanding of the following course: Application of Lean Six Sigma Black Belt in Human Resources. 

If you do not achieve the required standard after the first attempt, you can retake the assessment until a successful outcome is achieved.

The Measure Phase

Measurement System Analysis (MSA)

Choosing the Right Metrics

Understanding Process Capability

Quantifying Process Capability

Probability Distributions

This module equips you with the essential tools and techniques of the Measure Phase in Lean Six Sigma. Dive into data analysis, measurement systems analysis, and process capability studies. Learn to identify critical metrics, gather accurate data, and assess process performance effectively.

Correlation and Regressions

Multivariate Analysis

ANOVA and FMEA

This module equips you with the essential skills for the Analyze Phase of Lean Six Sigma. Dive deep into data analysis techniques to identify inefficiencies and root causes in non-manufacturing processes like HR. Gain expertise in using statistical tools to make informed decisions and drive improvements effectively.

Lean: Concepts and HR Applications

Sustaining Process Improvements

Design for Six Sigma (DFSS)

This module equips you with advanced skills in the Improve Phase and Control Phase of Lean Six Sigma, along with Design for Six Sigma (DFSS) principles. Learn to refine processes, sustain improvements, and implement Design for Six Sigma methodologies for robust process development.

Application of Lean Six Sigma Black Belt in Human Resources - Second Assessment

Application of Lean Six Sigma Black Belt in Human Resources - Course Assessment

Transform and optimize non-manufacturing processes with lean six sigma techniques in this free online course.

Application of Lean Six Sigma Black Belt in Human Resources

Ready to take your HR Knowledge with the touch of Lean Six Sigma to the next level? This comprehensive course equips you with the powerful tools and techniques of Lean Six Sigma specifically tailored for non-manufacturing processes. In this actionable and engaging diploma program, you will gain a deep understanding of Lean Six Sigma principles and their direct application to optimize non-manufacturing processes.

Defining the Role of Operations Management

Historical Development of Operations Management

Role of Process Management in Operations Management

This module is designed to introduce the learner to the fundamental role of operations management. The module begins by defining the role of operations within an organisation and outlining the key skills and responsibilities of the operations manager. The module then moves onto explain the historical development of operations management and the three major phases of change, namely, craft manufacturing, mass production and the modern period. Lastly, the module also covers process management.

Role of Decision-Making in Operations Management

Types of Operations Management Decisions

This module is designed to introduce the learner to the fundamental role of decision-making in operations management. The module will begin by defining the role of decision making in operations management and will then explore the nine types of operations management decisions (i.e. inventory, capacity, quality, scheduling, process,  technology, location, layout and supply chain). The module also covers how to develop the operations strategy using Hayes and Wheelwrights four stage model.

Learn the central principles and practices that drive smart operations management in this free online diploma course.

Diploma in Operations Management (Ops)

This diploma course explains the role of an operations manager and breaks down the key decision-making skills that define the job. We show you how to ensure the smooth running of your business’ operation as you coordinate the daily creation and delivery of goods or services to its customers. We know that ‘professionals talk about logistics’ so sign up for this course to hone your management abilities and take the next step in your career.